Xbox Subscriptions Terms & Conditions

Last Updated: 9/14/2023

All Xbox subscriptions in the bulleted list below require acceptance of the Microsoft Services Agreement (microsoft.com/msa) and the applicable Terms & Conditions below.

Any subscriptions not listed below are subject to the Microsoft Store Terms of Sale (https://www.microsoft.com/en-us/storedocs/terms-of-sale) and any subscription-specific terms.

We may update these terms at any time. When we post changes to these terms, we will revise the "last updated" date.

Table of Contents

Promotional Offer Terms:

Sign in for your available offers. Promotional offers may be for new members only and/or not be valid for all members and are only available for a limited time. Offers not valid in Russia and Turkey; other geographic restrictions may apply. Credit card required. After promotional period, subscription automatically continues at the then-current regular price (subject to change), unless cancelled, plus applicable taxes.

About Recurring Billing:

By subscribing you are authorizing recurring payments made to Microsoft at the intervals you selected, until cancelled or recurring billing is turned off. For more details, see https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription. To stop being charged, cancel your subscription or turn off recurring billing in your Microsoft account (account.microsoft.com/services) or on your Xbox console, before the next billing date. Charges may be increased with at least 30 days notice as described in the Microsoft Store Terms of Sale. You can receive a refund within 30 days from your initial purchase by cancelling your subscription (unless you are notified in a particular product offer that your purchase is non-refundable). This does not affect your additional rights under applicable law.

If a third party is billing you for your subscription, contact them for information about billing, cancellation, and refunds.

Game Pass Availability Notice:

Game titles, number, features, and availability vary over time and by region, platform, console, and Game Pass plan. See the current game library at www.xbox.com/xbox-game-pass/games. Learn more about supported regions at www.xbox.com/regions.

Xbox Game Pass Ultimate Subscription Terms:

Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Xbox Series consoles, and Windows 10/11 PC (excludes Windows in S mode and ARM devices), and stream select games (where available) to your supported devices. Some game titles only playable on Xbox Series X|S consoles. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, PC Game Pass, online console multiplayer, and additional benefits. Note: Purchase of Xbox Game Pass Ultimate automatically upgrades your existing Xbox Game Pass (PC, Core, or Console) and/or EA Play membership(s) to Xbox Game Pass Ultimate at the current conversion ratio. For more details, see https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-ultimate-faq#what-happens-to-my-prepaid-months-of-xbox-live-gold-and-or-xbox-game-pass-when-i-sign-up-for-xbox-game-pass-ultimate. Future code redemptions are also subject to a conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. EA Play subject to terms: www.ea.com/ea-play/terms. Other existing subscriptions may also be subject to conversion. Maximum 36 months of redeemed Xbox Game Pass Ultimate per account at a time, including any converted time from Xbox Game Pass (PC, Core, or Console) and/or EA Play. Game titles, number, features, and availability vary over time, by region and platform. Learn more at www.xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, or subscriptions (sold separately): If your membership terminates or a game is removed from the catalog, you must reactivate your membership or buy the game separately to continue using these items. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Online multiplayer between Xbox console generations not supported in some games. Xbox Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with select titles. Number and content of Perks vary by region, platform, and over time, and must be redeemed by stated timeframe. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa). For PC: App download, Windows update(s), and storage required (xbox.com/pcgamepass). System requirements vary by game; performance scales with higher end systems. See here for Cloud Gaming Terms.

PC Game Pass Subscription Terms:

Use your active PC Game Pass membership to play PC games on Windows 10/11 PC (excludes Windows in S mode and ARM devices). App download, Windows update(s), and storage required. System requirements vary by game; performance scales with higher end systems. Game titles, number, features, and availability vary over time, by region and platform. Learn more at www.xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, or subscriptions (sold separately): If your membership terminates or a game is removed from the catalog, you must reactivate your membership or buy the game separately to continue using these items. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. PC Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with select titles. EA Play subject to terms: www.ea.com/ea-play/terms. Maximum 36 months of redeemed PC Game Pass per account at a time. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement.

Xbox Game Pass Core Subscription Terms:

Use your active Xbox Game Pass Core membership to play games on Xbox One and Xbox Series consoles, and Windows 10/11 PC (excludes Windows in S mode and ARM devices; select games only). For Xbox 360 users: Game catalog not available; games sold separately. Xbox Game Pass Core includes a select catalog of games, online console multiplayer, and additional benefits. See xbox.com/xbox-game-pass/games for titles and platforms. Maximum 36 months of redeemed Xbox Game Pass Core per account at a time. Game titles, number, features, and availability vary over time, by region and platform. Learn more at xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, or subscriptions (sold separately): If your membership terminates or a game is removed from the catalog, you must reactivate your membership or buy the game separately to continue using these items. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Online multiplayer for free-to-play Xbox games no longer requires a paid subscription. See your games for multiplayer requirements. Online multiplayer between Xbox console generations not supported in some games. Discounts are based on Microsoft Store price, are not combinable with other offers, are not redeemable for cash, and are available only with select titles. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa). For PC: App download, Windows update(s), and storage required (xbox.com/pcgamepass). System requirements vary by game; performance scales with higher end systems. applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, or subscriptions (sold separately): If your membership terminates or a game is removed from the catalog, you must reactivate your membership or buy the game separately to continue using these items. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Online multiplayer for free-to-play Xbox games no longer requires a paid subscription. See your games for multiplayer requirements. Online multiplayer between Xbox console generations not supported in some games. Xbox Game Pass Core discounts are based on Microsoft Store price, are not combinable with other offers, and are not redeemable for cash. Discounts on select titles only. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa). For Core games that are playable on PC: App download, Windows update(s), and storage required (xbox.com/pcgamepass). System requirements vary by game; performance scales with higher end systems. For information about Game Pass Core, and FAQs, including information for former Xbox Live Gold members who are now Core members, see xbox.com/gamepasscore.

Xbox Game Pass for Console Subscription Terms:

Use your active Xbox Game Pass for Console membership to play games on Xbox One and Xbox Series consoles. Some game titles only playable on Xbox Series X|S consoles. Game titles, number, features, and availability vary over time, by region and platform. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, subscriptions, or other items (sold separately): If your membership terminates or a game is removed from the catalog, you must reactivate your membership or buy the game separately to continue using these items. Some games and online console multiplayer require Game Pass Ultimate or Core (memberships sold separately). Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Xbox Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with select titles. Maximum 36 months redeemed Xbox Game Pass per account at a time. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa).

Xbox Live Gold Subscription Terms:

Xbox Live Gold is now Xbox Game Pass Core.

Xbox Cloud Gaming (Beta) Terms:

Requires Xbox Game Pass Ultimate subscription and supported game; may require supported controller (all sold separately). Select regions (www.xbox.com/regions) and devices; streaming limits apply, server availability and wait times may vary. Requires high-speed internet connection (ISP fees apply). Best performance will be achieved at rates of 10 Mbps on mobile devices, 20 Mbps on consoles, PCs and tablets and 5Ghz WiFi or mobile data connection. Streaming performance is affected by internet connection, user location, device, and other factors. Your gameplay on other devices may be limited. Streamed games may have limited functionality, for example:

  • Limited video resolution;

  • Limited audio outputs;

  • Limited game save storage (cloud saves only);

  • Limited in-game purchases;

  • Limited user-generated content functionality;

  • Limited companion app support; and/or

  • Limited accessory and peripheral support.

Gift Card Terms:

See microsoft.com/cardterms.