XBOX CLOUD GAMING

XBOX Cloud Gaming allows you to play hundreds of console games on the devices you already have. Play supported free-to-play games like Fortnite with a free Microsoft account, or hundreds of games with an XBOX Game Pass Ultimate, Premium, or Essential subscription.

To play console games from the cloud on your device you’ll need the following:

1. An active XBOX Game Pass Ultimate, Premium, or Essential subscription and supported game in a supported region. To play selected free-to-play games with cloud gaming, all you need is a free Microsoft account in a supported region.
2. A supported device including Windows PC, Apple or Android phones and tablets, XBOX console, select LG, Samsung, and VIDAA OS-powered smart TVs, plus Amazon Fire TV, select Meta Quest VR headsets and more.
3. A compatible controller connected via Bluetooth or USB. Selected games can be played with XBOX touch controls.
4. A Wi-Fi/LTE data connection with minimum of 10Mbps down-speed. Please note, some devices may require 20Mbps for the best quality. We recommend using a 5Ghz Wi-Fi connection.
5. If playing on xbox.com, a supported browser such as Microsoft Edge, Google Chrome, or Safari.

Selected free-to-play games and most titles in the XBOX Game Pass library are available to play from the cloud. To explore the full library of games playable from the cloud, visit xbox.com/play. Game titles, number, features and availability vary over time, by region, XBOX Game Pass plan and platform.

Yes. You can stream select cloud playable games you own or buy that are not included with XBOX Game Pass on all your devices including XBOX consoles, Windows PC, TVs, phones, tablets, VR headsets and browsers.

Additionally, if you have a Ubisoft+ Premium subscription and a supported cloud playable game is in their catalogue, you can stream it without purchasing the game.

No. Cloud playtime hours included with Game Pass do not stack if you have more than one eligible Game Pass subscription.

For example, if you receive Game Pass through a partner offer and also have Game Pass Ultimate, the included cloud playtime hours cannot be combined. The subscription with the higher number of cloud playtime hours will apply.

To play console games from the cloud on your device, you’ll need a high-speed internet connection (ISP fees apply). Best performance will be achieved at rates of 10 Mbps on mobile devices, 20 Mbps on consoles, PCs and tablets, and 5Ghz WiFi or mobile data connection. Streaming performance is affected by internet connection, user location, device and other factors. Your gameplay on other devices may be limited. Streamed games may have limited functionality, for example:

• Limited video resolution;
• Limited audio outputs;
• Limited game save storage (cloud saves only);
• Limited companion app support; and/or
• Limited accessory and peripheral support.

The recurring billing feature is switched on by default, meaning you'll automatically pay for a new subscription period when your current period ends.

You can switch recurring billing off and back on through your Microsoft account or from your console. Learn more about stopping recurring billing at Microsoft Support.

If you did not want to be charged for recurring billing, but failed to switch off recurring billing before your payment was processed, you’re still entitled to a refund of your most recent recurring billing charge if you cancel your subscription within 30 days after payment. This refund right is limited to one time per Microsoft account, per subscription product. You can submit such a refund request to our Support team: Request a refund.