Xbox Subscriptions Terms & Conditions

All Xbox subscriptions require acceptance of the Microsoft Services Agreement (microsoft.com/msa) and the applicable Terms & Conditions below.

Table of Contents

Promotional Offer Terms:

Sign in for your available offers. Promotional offers may be for new members only and/or not be valid for all members and are only available for a limited time. Offers not valid in Russia and Turkey; other geographic restrictions may apply. Credit card required. After promotional period, subscription automatically continues at the then-current regular price (subject to change), unless cancelled. Plus applicable taxes.

Game Pass Availability Notice:

Game titles, number, features and availability vary over time, by region and platform. See the current game library at https://www.xbox.com/xbox-game-pass/games. Learn more about supported regions at www.xbox.com/regions.

About Recurring Billing:

By subscribing you are authorising recurring payments made to Microsoft at the intervals you selected, until cancelled or recurring billing is turned off. For more details, see About Recurring Billing (https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription). To stop being charged, cancel your subscription or turn off recurring billing in your Microsoft account (account.microsoft.com/services) or on your Xbox console, before the next billing date. Charges may be increased with at least 30 days notice as described in the Microsoft Store Terms of Sale. You can receive a refund within 30 days from your initial purchase by cancelling your subscription. This does not affect your additional rights under applicable law.

If a third party is billing you for your subscription, contact them for information about billing, cancellation and refunds.

Xbox Game Pass Ultimate Subscription Terms:

Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Xbox Series consoles, and Windows 10/11 PC (excludes Windows in S mode and ARM devices), and stream selected games (where available) to your supported devices. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, PC Game Pass, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate automatically upgrades your existing Xbox Live Gold, Xbox Game Pass (PC or Console) and/or EA Play membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. EA Play subject to terms: www.ea.com/ea-play/terms. Other existing subscriptions may also be subject to conversion. Maximum 36 months of redeemed Xbox Game Pass Ultimate per account at a time, including any converted time from Xbox Live Gold, Xbox Game Pass (PC or Console) and/or EA Play. Game titles, number, features and availability vary over time, by region and platform. Learn more at www.xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency or subscriptions (sold separately): If your membership terminates or a game is removed from the catalogue, you must reactivate your membership or buy the game separately to continue using these items. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Online multiplayer between Xbox console generations not supported in some games. Xbox Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with selected titles. Number and content of Perks vary by region, platform and over time, and must be redeemed by stated timeframe. Service, features and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa). For PC: App download, Windows update(s) and storage required (www.xbox.com/xbox-game-pass/pc-game-pass). System requirements vary by game; performance scales with higher end systems. Cloud gaming (beta): Streaming limits apply. Streaming performance is affected by internet connection, user location, device and other factors. Your gameplay on other devices may be limited. See xbox.com/usagerules for more information. Streamed games may have limited functionality. Streaming may require compatible controller (sold separately).

PC Game Pass Subscription Terms:

Use your active PC Game Pass membership to play PC games on Windows 10/11 PC (excludes Windows in S mode and ARM devices). App download, Windows update(s), and storage required. System requirements vary by game; performance scales with higher end systems. Game titles, number, features and availability vary over time, by region and platform. Learn more at www.xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency or subscriptions (sold separately): If your membership terminates or a game is removed from the catalogue, you must reactivate your membership or buy the game separately to continue using these items. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account.May require additional hardware and subscriptions. Age restrictions apply. PC Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with selected titles. EA Play subject to terms: www.ea.com/ea-play/terms. Maximum 36 months of redeemed PC Game Pass per account at a time. Service, features and requirements may change or be retired. Subject to the Microsoft Services Agreement.

Xbox Game Pass for Console Subscription Terms:

Use your active Xbox Game Pass for Console membership to play games on Xbox One and Xbox Series consoles. Game titles, number, features and availability vary over time, by region and platform. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, subscriptions or other items (sold separately): If your membership terminates or a game is removed from the catalogue, you must reactivate your membership or buy the game separately to continue using these items. Xbox Live Gold membership (sold separately) is required for some games and online multiplayer on Xbox One and Xbox Series consoles. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Xbox Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with selected titles. Maximum 36 months redeemed Xbox Game Pass per account at a time. Service, features and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa).

Xbox Live Gold Subscription Terms:

For Xbox consoles. Requires Microsoft account and broadband internet (ISP fees apply). Some broadband internet services may not work and performance may vary. Additional subscriptions and/or requirements apply for some features. Online multiplayer for free-to-play Xbox games no longer requires a paid subscription. See your games for multiplayer requirements. Online multiplayer between Xbox console generations not supported in some games. Bonus games offer for paid Gold members only. On Xbox One, active Gold membership required to play bonus games you redeem. Updates, services and other downloads may require additional storage, hardware, internet speed and/or fees. Features and system requirements vary by device, region and over time, and may change or be retired. Age restrictions apply. Not available in all regions, see www.xbox.com/regions. Subject to the Microsoft Services Agreement (microsoft.com/msa).