From the Xbox Family Settings mobile app
Download the Xbox Family Settings mobile app for iPhone and Android devices
From a web browser
Visit account.microsoft.com/family to sign in and then set up a family group and manage child accounts.
From your Xbox console
Press the Xbox button on your controller to open the guide. Select Profile & system > Settings > Account > Family settings > Manage family members.
Xbox Family Settings App
Easily manage your children’s gaming activities on Xbox console, all from your phone and in real time.
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Privacy Statement
To learn more about Xbox privacy, read the Xbox section of the Microsoft Privacy Statement.
LEARN MOREChildren’s Online Privacy Protection Act
The Children’s Online Privacy Protect Act gives you control over the information companies collect from your children under 13. To learn more, read the Federal Trade Commission’s Protecting Your Child’s Privacy Online.
VISIT THE FTCAdditional Resources
Privacy:
Safety:
Frequently Asked Questions
At Xbox, we take our responsibility to society and the gaming community very seriously. We invest in security, privacy and safety measures that best support our community, and are committed to continued improvement and innovation. We entered into a settlement with the U.S. Federal Trade Commission to resolve concerns regarding our previous account creation process for Xbox Live. We are improving our account creation process to provide clearer, direct notice to parents about what we do with children’s personal data before we obtain verified parental consent from parents/caregivers.
Xbox has updated the onboarding process for new accounts, updated its direct notice to parents regarding how children’s data is collected, used and stored, and updated the data retention systems.
Yes. If you have children in your home we encourage you to get the Xbox Family Settings app to set up child accounts as there are many safety benefits of properly setting up child accounts and managing your child’s settings all in one place.
If you already have a child account set up, you may be required to verify the account with Xbox. We’ll help you through this process when it’s time to take action.
The settlement with the FTC is about data collection processes and data retention policies. It is not related to outside parties gaining access to your personal information.
