Xbox Subscriptions Terms & Conditions

Last updated: 20/02/2024

All Xbox subscriptions require acceptance of the Microsoft Services Agreement (microsoft.com/msa) and the applicable Terms & Conditions below.

We may update these terms at any time. When we post changes to these terms, we will revise the "last updated" date.

Table of Contents

Promotional Offer Terms:

Sign in for your available offers. Promotional offers may be for new members only and/or not be valid for all members and are only available for a limited time. Offers available in selected regions only. Credit card required. After promotional period, subscription automatically continues at the then-current regular price (subject to change), unless cancelled. Plus applicable taxes.

About Recurring Billing:

By subscribing you are authorising recurring payments made to Microsoft at the intervals you selected, until cancelled or recurring billing is turned off. For more details, see About Recurring Billing (https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription). To stop being charged, cancel your subscription or turn off recurring billing in your Microsoft account (account.microsoft.com/services) or on your Xbox console, before the next billing date. Charges may be increased with at least 30 days notice as described in the Microsoft Store Terms of Sale. You can receive a refund within 30 days from your initial purchase by cancelling your subscription. This does not affect your additional rights under applicable law.

If a third party is billing you for your subscription, contact them for information about billing, cancellation and refunds.

Game Pass Availability Notice:

Game titles, number, features and availability vary over time and by region, platform, console and Game Pass plan. See the current game library at xbox.com/xbox-game-pass/games. Learn more about supported regions at xbox.com/regions.

PC Game Pass Subscription Terms:

Use your active PC Game Pass membership to play PC games on Windows 10/11 PC. App download, Windows update(s), and storage required. System requirements vary by game; performance scales with higher end systems. Playing games on the Xbox app for PC may require switching out of Windows S mode. Game titles, number, features and availability vary over time, by region and platform. Learn more at xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency or subscriptions (sold separately): If your membership terminates or a game is removed from the catalogue, you must reactivate your membership or buy the game separately to continue using these items. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. PC Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with selected titles. EA Play subject to terms: ea.com/ea-play/terms. Xbox subscriptions can be extended a maximum number of months at a time per account (xbox.com/subscription-extension). Service, features and requirements may change or be retired. Subject to the Microsoft Services Agreement.

Gift Card Terms:

See microsoft.com/cardterms.