This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete contract terms and conditions and the information on this page, the Microsoft Complete contract terms and conditions supersede and apply; please click here for a copy of the Microsoft Complete extended warranty. In MB, NL, NT, NU, ON, PE, QC & SK: Coverage is not insurance; it is an extended warranty contract, provided and administered by AMT Warranty Corp. of Canada, ULC, 421 7th Ave. S.W., Ste. 1700, Calgary, AB T2P 4K9. In AB, BC, NB, NS & YT: Coverage is extended warranty insurance effected with certain Lloyd’s Underwriters through a Lloyd’s Approved Coverholder, AMT Warranty Corp. of Canada, ULC, 421 7th Ave. S.W., Ste. 1700, Calgary, AB T2P 4K9, pursuant to binding authority contract #UMR-B0046AMTEW15. None of aforementioned parties are affiliated with any manufacturer.
Microsoft Complete is available for Xbox One, Xbox One S, and Xbox One X and must be purchased at time of device purchase or within 45 days after purchase with device inspection required at a Microsoft retail store.
Accidental Damage from Handling (ADH) is limited to damage resulting from dropping the covered product or spilling liquid onto it. For mechanical breakdowns and/or ADH covered claims, maximum of: one (1) Xbox console replacement; two (2) Xbox One standard controller replacements OR one (1) Xbox Elite Controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when such are originally supplied by Microsoft within a single, all-in-one packaged purchase.
For service plan support, please visit support.xbox.com.
For notice concerning the Quebec legal warranty visit https://support.xbox.com/en-ca/xbox-one/warranties-and-repair/microsoft-complete-terms-and-conditions.