Get an Xbox Series X or Xbox Series S console, plus 24 months of Xbox Game Pass Ultimate for one low monthly price. With no upfront cost, Xbox All Access has everything you need to experience next-gen gaming.
Choose an Xbox Series X or Xbox Series S console to experience next-gen speed and performance, advanced 3D spatial sound, and thousands of games over four generations.
With Xbox All Access, you get an Xbox Series X or Xbox Series S console and 24 months of Xbox Game Pass Ultimate. Xbox Game Pass Ultimate offers access to over 100 high-quality games, along with online multiplayer with Xbox Live Gold for one low monthly price. With no upfront cost Xbox All Access has everything you need to experience next-gen gaming.
Xbox Series S and Xbox Series X can be purchased with Xbox All Access. Please visit participating retailers for console selection and availability.
While we’re always looking for new ways to give gamers the best value and choice, right now you can’t add other items such as Xbox accessories or extended warranties to be included in your Xbox All Access monthly payment at this time. However, additional items can be purchased separately.
No. Microsoft is not extending credit and does not determine credit terms or eligibility. PayPlanTM by RBC provides financing for Xbox All Access and determines qualifications for, and terms of, credit. You will receive a payment reminder from PayPlanTM by RBC when your payments are due, and you will have secure access to your personal loan details and payment options at any time.
No. Low monthly payments for Xbox All Access are only available by qualifying and accepting an installment loan agreement with PayPlanTM by RBC.
There are no application fees, no annual fees, no late fees, nor early repayment fees for PayPlanTM by RBC for Xbox All Access. However, late or delinquent payments will be reported to the credit bureaus.
Xbox All Access is an exclusive, standalone offer and can’t be combined with other offers, such as temporary price reductions or trade-ins, unless specifically stated.
At this time there is a limit of one Xbox All Access purchase per customer, and only one Xbox All Access purchase can be made per transaction.
You can find answers to common questions, as well as contact details, by visiting the PayPlan FAQs at https://faq.rbcpayplan.com.
Yes. PayPlanTM by RBC lets you enjoy Xbox All Access for no upfront cost, a low monthly price, and 0% APR for 24 months.^
PayPlanTM by RBC lets approved customers buy a console with Xbox All Access for a low monthly price and no upfront cost.^ A loan with PayPlanTM by RBC allows you to purchase your Xbox All Access including your console for a fixed monthly price and a 0% APR for 24 months.^ PayPlanTM by RBC will notify you when your payments are due every month, and you will be able to access your loan details, or manage your payment details at any time. There are no application fees, annual fees, early payoff fees, or late fees. Just simple and easy equal monthly payments.
Your credit score will not be impacted when you submit your request for pre-qualification and review your PayPlan™ bundle. However, if you review and accept the terms of your loan agreement, RBC will perform a credit check which may impact your credit score.
Approved customers will receive an email from PayPlanTM by RBC following their Xbox All Access purchase. PayPlanTM by RBC will notify you when your payments are due, and you will have secure access to your personal loan details and payment options at any time. For more information please visit https://faq.rbcpayplan.com.
PayPlanTM by RBC provides an easy and secure way to view your information at https://members.rbcpayplan.com. View your account summary, transaction history, and make payments using your PC or mobile device.
In the event you do not qualify for an installment loan with PayPlan by RBC, you will be notified at the end of the application process. If you do not qualify for a loan, you will have an opportunity to purchase an Xbox console using your credit card or PayPal account through our regular checkout process.
By accepting the loan agreement you have agreed to the terms of the financing subject to final checks. Before checkout is completed, final checks are run. Unfortunately we cannot share a specific reason for why your loan application was declined. Rest assured since your order was not completed, your loan was not issued and there has been no impact to your credit score.
Xbox Game Pass Ultimate includes all the benefits of Xbox Live Gold, plus over 100 high-quality console and PC games. New games are added all the time, so there’s always something new to play. Enjoy exclusive member deals and discounts. Play together with friends on the most advanced multiplayer network and discover your next favourite game. Learn more at https://www.xbox.com/gamepass.
If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox Game Pass Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.
If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.
To check your prepaid balance, go to https://account.microsoft.com/services/. Note, once converted to Xbox Game Pass Ultimate, Xbox Live Gold and other Game Pass memberships cannot be unconverted. Learn more at https://www.xbox.com/gamepass.
If you redeemed the 24-month Xbox Game Pass Ultimate membership prior to returning your Xbox All Access purchase, the 24-months of Xbox All Access Ultimate will be removed from your account at time of return. Note, once your existing Xbox Live Gold and/or Game Pass memberships are converted to Xbox Game Pass Ultimate, Xbox Live Gold and other Game Pass memberships cannot be unconverted. Learn more at https://www.xbox.com/gamepass.
Your 24-month Xbox Game Pass Ultimate membership is delivered directly to your console. Redeem it during initial console setup or later in the Settings app.
To redeem during initial setup:
As you set up your new console, you’ll be prompted to redeem the Digital Direct offers that come with it. If you decide not to redeem them then, the offers remain on the console until they’re redeemed.
To redeem after setup in Settings app:
Select Settings > Account > Included with this Xbox to see an overview of and redemption status of any Digital Direct offers included with your console.
Press the Xbox button to open the guide, and then select My games & apps > See all > Full Library, and then look under Available offers to see your offers.
If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, please contact the retailer you purchased from with your Xbox All Access Order Number and console Serial Number.
No, anyone can redeem the membership on the console purchased with Xbox All Access.
If you would like to cancel your order prior to shipment, or if your order has already shipped, please contact the retailer your Xbox All Access was ordered from.
Once EB Games Canada processes your return, any applicable partial or full refund will be automatically applied to your PayPlanTM loan. Any payments made, in excess of your remaining balance, will be returned to your payment account on file. Please allow 10 business days for any applicable credits to be issued.
No. The Xbox Game Pass Ultimate membership is included in the Xbox All Access purchase. You cannot cancel your membership and reduce your monthly payment.
No. If the Xbox console you received is defective, you may only exchange it for the same Xbox All Access console.
With Xbox All Access, you own the console and 24-month Xbox Game Pass Ultimate membership outright upon purchase.
The Microsoft Limited Warranty covers the Xbox console for one year (90 days for the controller and accessories), irrespective of the length of your financing term. If your console malfunctions after that one-year period (or your controller or accessories malfunction after 90 days), you would be responsible. Please note, monthly payments will continue until the remaining balance on your PayPlanTM Loan for Xbox All Access is paid in full, even if your Xbox console is not working.
† At participating retailers; prices vary by console. Taxes may apply. Xbox Game Pass Ultimate: 24-month subscription; game catalog varies over time, by region, by device. Cloud gaming (Beta): Streaming limits apply; select devices and regions. Halo Infinite: expected 2021. Warranty: console is under a 1 year limited hardware warranty (90 days for controller/accessories) regardless of length of financing. See product terms at Xbox.com/XboxAllAccessTerms.
