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LIVE Troubleshooting

Xbox 360 LIVE Top Solutions and How To

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Account Suspensions and Player Feedback
LIVE: While you attempt to perform the network test on the Test Xbox Live Connection screen, IP address status displays "Failed"
LIVE: While attempting to perform the network test on the Test Xbox LIVE Connection screen, DNS status displays "Failed"
When you run the Test Xbox LIVE Connection, you receive a NAT type warning
When you run the Test Xbox LIVE Connection, the Test Status for Internet displays: “Failed”
When you run the Test Xbox LIVE Connection, the Test Status for Xbox LIVE displays: “Failed”
When you run the Test Xbox LIVE Connection, the Test Status for Network displays: “Failed”
Items Purchased on the Xbox LIVE Web Marketplace do not begin downloading automatically on the Xbox 360 console
You are unable to upgrade your offline Gamertag to an Xbox LIVE enabled Gamertag
You are unable to access/sign in the Xbox LIVE Web Marketplace
Items purchased in the Xbox LIVE Web Marketplace do not appear in the Xbox 360 console Dowload History
When attempting to download content from the Xbox LIVE Marketplace, the download stops at 1% or you receive error code: 80070570
While attempting to recover, modify or access your Xbox LIVE account and content, the action fails and you receive error code: 80150019
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