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Xbox Original - Games & Media- Troubleshooting

Top Support FAQs for Games and Media

Click a question below to view answers to the most commonly asked questions about Xbox Games and Media!

When using the Media Center Extender for your Original Xbox console, you receive the error message: "The Media Center Extender for Xbox has unexpectedly disconnected from the Media Center PC"
There is no support for HDTV with the Media Center Extender for your Original Xbox console
Your Original Xbox console game disc is scratched or will not play
You experience gameplay issues with specific Xbox games on your Original Xbox console
When using your Original Xbox console, you receive the erorr message: "Invalid game region"
When using your Original Xbox console, you receive the erorr message: "This is an Xbox Game Disc…"
When using your Original Xbox console, you receive the erorr message: "Your Xbox can't regonize this disk"
When using your Original Xbox console, you receive the erorr message: "Unable to copy. There might not be enough space on the Xbox hard disk"
When using your Original Xbox console, you receive the erorr message: "Unable to load data"
After you insert a disc in the disc tray of your Original Xbox console, you receive the error message: "Unable to read from disk"
When you use your Original Xbox console, you receive the error message: "There is a problem with the disk you are using. It may be dirty or damaged"
When you use your Original Xbox console, you receive the error message: "You need to connect the DVD Playback Kit receiver to a controller port to watch movies. Remove the disc to continue"
The disc tray of your Original Xbox console makes abnormal noise
You experience sound problems when using digital audio with your Original Xbox console
When you use your Original Xbox console, you receive the error message: "Searching for saved games"

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