• Set Up Your System

Xbox Live Marketplace with Xbox 360

For Xbox 360™, Xbox Live Marketplace is your one-stop shop on Xbox Live for downloadable content, trailers, casual arcade games, card/board games, demos, and more. While some of these features may be familiar to owners of original Xbox video game systems, even the most experienced gamers have never seen anything quite like this.

To experience Xbox Live Marketplace with Xbox 360:

1. Go to the Xbox Live area of the Xbox Dashboard and sign in to Xbox Live.
   
   For information about connecting to Xbox Live, see Connect to Xbox Live.
2. Select Xbox Live Marketplace. From Xbox Live Marketplace you can:
   • Acquire new games in Games.
   • Download movie trailers, short films, and more in Media and Entertainment.
   • Check out new games with Demos and Game Videos.
   • Customize your gamer profile with new Themes and Gamer Pictures.
   • Get new content or update your membership with prepaid codes by selecting Redeem Code.
   • View a list of current and pending downloads in Active Downloads.
   • Manage your Xbox Live account under Account Management.
   • See must-have content in Featured Downloads.

Xbox Live Marketplace features various game-related items such as themes for your Xbox Dashboard and custom gamer pictures to enhance your Xbox Live persona.

To download content from Xbox Live Marketplace using a prepaid code:

1. Go to the Xbox Live area of the Xbox Dashboard and sign in to Xbox Live.
2. Select Xbox Live Marketplace, Redeem Code.
   
   Use your controller and the on-screen virtual keyboard to enter your prepaid code, then select Done. Your item will download to your Xbox 360 Hard Drive or Xbox 360 Memory Unit.

After confirming a download, it will be placed in your active downloads list. You can queue up to six items, and play music, DVDs, video, or games while your items download in the background. Your downloads will pause if you play a game online or turn off your console.

To view your active downloads:

1. Go to the Xbox Live area of the Xbox Dashboard and sign in to Xbox Live.
2. Select Xbox Live Marketplace, Active Downloads.
   • To download a pending item right away, select the item, then select Download Now. This will pause download for the current item and start downloading the pending item in its place. Downloading will resume for original item after the new item is finished downloading.
   • To cancel a download in the list, select the item, then select Cancel Download. This will only remove the item from the list of active downloads. To remove the partially downloaded content from your console, go to System, Memory. If you want to resume downloading the item later, select it again in Xbox Live Marketplace.

For More Info

To troubleshoot an Xbox Live Marketplace issue, see our Xbox Live Marketplace FAQ.

For more information about Xbox Live memberships, see our detailed Account Management FAQ.