Broadband Internet Service Providers

While Xbox Live works with most broadband Internet services provided via cable modem or DSL, connectivity and performance will vary between different broadband services connection speeds and some services (e.g. satellite) do not work. Also note that depending on the service, additional hardware may be required to connect.

The Live team has collected some information about the broadband Internet service providers that support packages compatible with Xbox Live. Wherever you see the Xbox Compatible logo, you can be sure that the Xbox Live team and the provider are working together to make connecting toLive as easy as possible. More broadband providers will be added in the coming months, and even if they are not listed here the service may still be compatible with Live.

Click a broadband Internet service provider below for more information about connecting to XboxLive with that provider.

Other Providers

Xbox Live works with most other Broadband Internet services provided through cable or DSL. We have collected some additional information about using Xbox Live. If your service is not listed anywhere on this page, Choose a Connection and Xbox Live Support provide general information for connecting with any provider.

AOL are currently beta testing Xbox Live for AOL broadband and AOL broadband members can sign up via AOL Keyword : beta. AOL are expecting to start supporting the service for all their broadband members shortly.

The performance of Xbox Live will vary depending on the different high-speed Internet services used and network conditions on the Internet. Also, Xbox Live does not work with all Internet service providers.

Dial-up (for example, 56K), ISDN, and satellite Internet services are not supported.

Depending on service and home network configuration, additional hardware may be required to connect.