• Set Up Your System
• Family Settings (Xbox LIVE)
• Connectivity Video
• Join Xbox LIVE

Switch the Windows Live ID for Your Xbox LIVE Account

When you sign up for Xbox LIVE, you associate your Xbox LIVE account with a Windows Live ID. You use this Windows Live ID to manage your account, recover your profile, and sign in to services like Windows Live Messenger on your console.

You can switch to another Windows Live ID if you no longer want to use the one that is currently associated with your Xbox LIVE account. When you switch, all information about your Xbox LIVE account moves to the new Windows Live ID. Your gamertag and all profile information remain the same.

When you change your Windows Live ID, any Microsoft Points on your old Windows Live ID will be transferred to the new Windows Live ID. Other services may also transfer. For information about which services will move with your Xbox LIVE account, see Checking Your Billing Information, later.

Before changing the Windows Live ID on your Xbox LIVE account, gather the following information:

• The Windows Live ID and password currently associated with your Xbox LIVE account. This is referred to as the current or old Windows Live ID on the screen during the process.
• The Windows Live ID and password you want to move your Xbox LIVE account to. This is referred to as the new Windows Live ID on the screen.

  Note

  The new Windows Live ID must not be associated with an existing Xbox LIVE, Games for Windows LIVE, or Zune account.

  
  

To change the Windows Live ID associated with your Xbox LIVE account

1. From any area of the Xbox Dashboard, select your gamer profile.
2. Select Account Management.
3. Select Windows Live ID.
4. Select Change Windows Live ID.
5. Follow the steps to change your Windows Live ID.

Checking Your Billing Information

If you have multiple services associated with your Windows Live ID, you may want to check the Microsoft billing site before switching IDs. It's important to understand which services are moved when you switch, so you know which IDs to sign in with to manage the accounts.

The following items are moved to the new Windows Live ID during the switch:

• Xbox LIVE
• Zune Pass
• Microsoft Points

Other services may also move with your Xbox LIVE account, but the services that move depend on how they were set up. These other services can be accessed through either the old or new Windows Live ID after the switch.

To check your accounts

1. On your computer, go to http://billing.microsoft.com and sign in with your current ("old") Windows Live ID.
2. Under "Your services," you should see your Xbox LIVE service. Any services listed with your Xbox LIVE service will move during the switch.

For more information about your Xbox LIVE membership, see our detailed Account Management FAQ.

For general information about Xbox LIVE memberships, see www.xbox.com/live.