Xbox.com | Xbox 360 May '07 Update FAQ

Xbox 360 May '07 Update FAQs

Why can’t I use Messenger on my Xbox if I have a child account?
The Xbox Live Messenger team places high value on child safety and is working on a solution to allow users thirteen-years-old and older the ability to safely use Messenger on Xbox 360. The solution must ensure that children not be contacted by unauthorized Messenger users, and must adhere to our Family Settings policies that give parents the ability to determine with whom their children can communicate. This is important work which requires proper time and diligence. We will update the community when we have more information to share.

I am now 18 or older. Why is my account still considered a child account?
There is a very small group of Xbox LIVE members who first created their accounts while under the age of 18 but have since passed their 18^th birthday. These members cannot access Messenger on Xbox 360 at this time. We will explore solutions that enable these members to use Messenger on their Xbox 360 and will update the community when we have more information to share.

How do I use a USB Keyboard with Messenger on Xbox 360?
When you're using Messenger on the console, you can use it with a keyboard while you're engaged in other activities, such as watching a video or playing a game.

It is possible to use a USB keyboard while you are having an IM conversation on Xbox 360. Simply attach the USB cable from your keyboard to one of the USB ports on the Xbox 360.

You can use some of the following keyboard shortcuts to interact with the Chat Box:

Sign in to Messenger. When you are not signed in to Messenger, press Windows + M to take you to the Messenger tab where you can sign in.
Start a conversation. If you are signed in but don't have any open conversations, pressWindows + M to take you to the Messenger tab where you can start a new conversation.

Note
If you have an open conversation in Messenger and want to go to the conversation area, open the Xbox Guide and select Chat and IM or press the Windows key on your keyboard.
Open the Chat Box. If you have any open conversations, press Windows + M to open the Chat Box right over your game or movie. You can see the last few lines of any active conversations and enter a message. This is a good way to exchange quick messages.
Close the Chat Box. You can close the Chat Box the same way you brought it up, by pressing Windows +M.
Switch between conversations in Chat Box mode. You may have more than one open conversation. Cycle between conversations by pressing CTRL + -> (right arrow key).
Open the Guide while in Chat Box mode. Press the Xbox Guide button on your controller or press the Windows key to close the Chat Box and open the Guide.

Note
If you using a Mac keyboard, substitute the Apple key for the Windows key.

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