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• Family Settings (Console Controls)

Troubleshoot Your Wired Controller

If you encounter problems with your Xbox 360™ Wired Controller, try the possible solutions provided here.

No Control

Make sure the controller connectors, including the inline release, are connected securely.

For More Info

For detailed information about specific features, see Xbox 360 Wired Controller.

For audio/video problems, see Troubleshoot Audio/Video Connections.

To check audio/video or Family Settings, see Use the Xbox Dashboard.

For problems connecting to Xbox Live, see Troubleshoot Your Xbox Live Connection.