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Troubleshoot Your Xbox 360 Play & Charge Kit


If you encounter problems using your Xbox 360 Play & Charge Kit, try the possible solutions provided below.

Charge Light Doesn't Glow

Make sure the battery pack is completely locked in to the controller battery compartment.

Note

Damaged battery packs will not charge and could harm your controller. Battery packs that have been crushed, immersed in liquids, or exposed to intense heat may be damaged beyond use and should be disposed of in accordance with local laws.

Battery Pack Charges Slowly

It takes longer for the Xbox 360 Rechargeable Battery Pack to charge when the controller is used to play games at the same time. Games that employ vibration feedback increase charge time.

Very depleted rechargeable battery packs can take up to 20 minutes to charge enough to power a controller for use with the Play & Charge Kit.

Battery Pack Charge Depletes Quickly

The amount of play time will decrease as the battery pack ages or after many recharge cycles. The battery pack should be replaced when play time becomes unacceptably short or when it can no longer be charged.

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