• Connect
• Internet Providers
• Compatible Routers
• Glossary

Router Connection: Xbox Live Error Messages

Note: Depending on the version of the Xbox Live Dashboard you are using, you may need to select Help on the Connect Status screen to view the detailed error message.

• Communication Error
  
  Unable to reach Xbox Live. Check these possible options...
• Communication Error
  
  The Xbox Live service cannot be contacted or is not responding...
• Connected
  
  Your Xbox console is communicating with the Xbox Live servers...
• DHCP Not Found
  
  DHCP network services were not found. Please try again later...
• DNS Error
  
  The DNS servers could not be reached. Check these possible options...
• DNS Error
  
  The DNS servers could not be reached. Verify the DNS Server addresses match the settings provided by your ISP.
• Gateway
  
  The network gateway could not be reached...
• Incomplete
  
  No DNS Server addresses were received from the DHCP or PPPoE server...
• IP Conflict
  
  The IP address is already in use on your network...
• Network Error
  
  Could not connect to Xbox Live. Check these possible options...
• Network error
  
  Network services (DHCP or PPPoE) were not found. Check these possible options...
• No Connection
  
  A connection to a network device (DSL or cable modem, router, or PC) was not found...
• Packet Error
  
  An error occurred communicating with your network service or a network device. See www.xbox.com/connect for more information...
• Packet Error
  
  An error occurred communicating with your network service. If connected directly to the modem, contact your ISP for support...
• PPPoE Available
  
  A PPPoE Server was found on the network...
• PPPoE Denied
  
  The PPPoE Settings are incorrect...
• PPPoE Not Found
  
  A PPPoE server was not found...
• Server Error
  
  The Xbox Live service is not responding. Please try again later.