Support WebCast: Living it up on Xbox Live

 Connect

Getting connected to Xbox Live is as easy as 1-2-3.

Internet Providers

This page lists high-speed Internet service providers that support packages that are compatible with Xbox Live.

Glossary

How to use the Account Recovery feature

Connecting to Xbox Live with Comcast

Information about using your check/debit card with Xbox Live

Cannot connect to Xbox Live using AOL High-Speed Broadband

Error Message: "Xbox Live is not responding"

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How to move your Xbox Live account from one Xbox to another

How to link a gamertag to a new .NET Passport account

Unable to sign in after you change your pass code or recover your account

Information about using your check/debit card with Xbox Live

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Error Message: "Xbox Live Not Found"

Why turning your modem off for several minutes and then turning it back on (power cycling) fixes the "DNS Not Resolved" problem

Routers supported by Xbox Live

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Direct Connection
DNS Error: The DNS servers could not be reached. Check these possible options...

Router Connection
DNS Error: The DNS servers could not be reached. Check these possible options...

Windows ICS Connection
DNS Error: The DNS servers could not be reached. Check these possible options...

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Problem connecting to session or poor game performance when playing Ghost Recon

Can't find a match when OptiMatch is selected in the Unreal Championship Xbox Live lobby

How to create customized teams for NFL Fever 2003 on Xbox Live

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Before you call support!

Before you call support, try these 3 things...

If you were unable to find the answer to your question online, contact Xbox Support by phone, e-mail, or chat.