• Account Management
• Xbox LIVE Features

Migration Tips for Original Xbox Gamers

If you're a user of the original Xbox® video game system and you have an active gamertag, here are the most important things you need to know to migrate your account to your Xbox 360™ video game and entertainment system:

1. Your gamertag.
2. Whether you have a Windows Live ID (formerly called a Passport Network account).
   
   You have a Windows Live ID if you have any of the following:
   • A Hotmail account.
   • An MSN account.
   • An Xbox.com account.
3. If you have a Windows Live ID, you need to know whether you've linked it to your gamertag, as you would to create a gamer card at Xbox.com.
   • If you haven't linked your Windows Live ID to your gamertag, no worries: see Migrate Your Account Using Original Xbox Information.
   • If you have linked it, you need to know the e-mail address and password associated with the linked Windows Live ID. In that case, migration's a cinch—see Recover Your Gamertag from Xbox Live.
     
     If you've forgotten your password, contact Windows Live ID Customer Support to reset it.
4. If you don't have a Windows Live ID, you need to set one up at www.passport.net. The process requires a valid e-mail address.
5. In addition to the above, you'll also need these four pieces of information about your Xbox Live membership, if you have one—if you can't remember, don't worry; it's accessible from the Xbox Dashboard of your original Xbox system. For detailed instructions on retrieving it, see Collect Your Account Information.
   • Last 4 digits of your credit card
   • Full name
   • Phone number
   • ZIP code

That's it! If you have this information, migrating your existing account to your Xbox 360 console will be a piece of cake.

Please be aware that if you're a minor, you'll also need a parent handy, and your parent will also have to supply Passport credentials.

For More Info

For more information, visit Migration Central.