• Account Management
• Xbox LIVE Features

Xbox 360 Connection Tests: Xbox Live

This test verifies that your Xbox 360™ console can contact Xbox Live. If your console does not pass this test, check your results for these other connection tests:

• IP Address
• DNS
• MTU
• ICMP

A failure on any of these tests will prevent you from signing in to Xbox Live. If your console passes all of these tests and still cannot contact Xbox Live, verify that your account information is accurate and up to date.

Resources

To verify your membership status and account information, see Account Management.

To learn about home networking, see Home Networking Basics.