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Cannot connect to Xbox Live using AOL High-Speed Broadband

AOL High-Speed Broadband service supports both cable and DSL. Currently, you cannot connect to Xbox Live using AOL High-Speed Broadband cable service. Contact AOL High-Speed Broadband for more information and updates about this issue.

You may be able to connect to Xbox Live using AOL High-Speed Broadband DSL service. To do so, follow the guidelines below.

1. From the Xbox Dashboard, select Settings, and then select Network Settings.
2. From the Network Settings screen, select PPPoE Settings.
3. For username, type your AOL screen name in the format "screenname@aol.com" and then your password (all lowercase and with any spaces or special characters removed).
4. To connect to Xbox Live using the new settings, return (BACK) to the Network Settings screen, and then select Connect.

If you cannot connect, contact AOL High-Speed Broadband for more information and updates about this issue.