• Vista Compatible Router List
• Set Up Your System
• Use Your System

• Connect
• Internet Providers
• Compatible Routers
• Glossary

Troubleshooting Connection Issues

Getting connected can be a bit confusing at times, but it is well worth it when you get online and start playing great games and talking to the competition! See if your question has been answered here.

• Error Message: "Xbox Live® Not Found"
• Error Message: "Your Xbox console cannot communicate with Xbox Live because the software or hardware may have been modified"
• Cannot connect to Xbox Live using AOL High-Speed Broadband
• Opening the three ports (UDP 88, UDP 3074, and TCP 3074) is not necessary for Xbox Live to work properly
• Why turning your modem off for several minutes and then turning it back on (power cycling) fixes the "DNS Not Resolved" problem
• ISPs may not give technical support without a connected PC
• Connecting to Xbox Live through a wireless network
• Routers supported by Xbox Live
• Cannot view Xbox in Network Neighborhood
• How to find the PC's MAC address
• How to perform media access control (MAC) address spoofing
• Microsoft Internet Security and Acceleration (ISA) Server is not recommended for use with Xbox Live service
• "PPPoE Not Found" error message when PPPoE is off