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You experience game latency (slowness) and stoppages when using Xbox Live
The Diagnostic Server detects Maximum Transmission Unit (MTU) problems when using Xbox Live
The Diagnostic Server shows Network Address Translation (NAT) type problems when using Xbox Live
You receive a communication error (4920) when using a direct connection to Xbox Live
The Diagnostic Server detects Internet Control Message Protocol (ICMP) problems when using Xbox
You cannot access your Xbox Live account information from the Xbox hard disk
The Xbox LIVE Connectivity Initial Troubleshooting Process
The DNS Address status is "FAILED" on the Connect Status screen
The Connect Status screen displays an error during the Xbox LIVE phase of the test
The Connect Status screen displays the message "Cables not connected"
Troubleshooting "Server Not Found","Xbox Live Not Found" and "DNS Not Found" errors when using a firewall with Xbox Live
The Connect Status screen displays an error message during the IP Settings part of the test
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