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Xbox Disc Replacement Program
Terms and Conditions

THIS PROGRAM IS GOOD ONLY FOR XBOX 360 CONSOLE OWNERS IN COUNTRIES WHERE XBOX 360 IS SOLD AT AUTHORIZED RETAIL LOCATIONS.

  • You must enclose one damaged disc for each disc to be replaced.
  • You must be over 18 years of age.
  • No replacement will be made if less than 90% of the damaged disc is enclosed.
  • Payment is by credit card only and is not refundable. This program cannot be used in conjunction with any other offer or program
  • Replacement will be the game disc only, without case or game documents and the same game title you submit.
  • Your name and address must match the name and address on your credit card billing statement and is the address that will be used for delivery. Microsoft is not responsible for shipment to an incomplete or incorrect address.
  • Program is for CONSUMER END-USERS only. Your Xbox 360 console serial number is required for each order. Maximum quantity requested of each game title is one (1).
  • Submitted materials become Microsoft property and will not be returned. Microsoft is not responsible for any lost submissions.
  • This is a limited-time program, subject to availability, and subject to change without notice.
  • Microsoft will replace only selected titles and has no obligation to replace all titles or any particular title.
  • Incomplete or incorrect submissions will be returned to you.
  • These Terms and Conditions constitute the entire agreement between the parties and supersedes any agreements or communications (whether oral or written) regarding the Program.

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