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Feedback Wanted

 

It's easy to be cynical when presented with the chance to leave comments. Will your feedback ever be acted on, or even read? Can you be sure that it’s a genuine attempt to make improvement, to make things change for the better?


The feedback system was created to empower gamers.

It drastically improves your online experiences.


 

With the Xbox Live feedback system on Xbox 360, it is genuine. What’s more, it works brilliantly. How does it work? What does it do? How does it improve your online experience? Read on for the answers to these questions and more.

 

Double Trouble

Whenever you play someone on Xbox Live with Xbox 360, you have the option to leave two main types of feedback:

  • Player Reviews (positive or negative)
  • Complaints (for Xbox Live staff)

Player Reviews is basically a matchmaking tool. Let's say you just wiped the floor with your opponents in Perfect Dark Zero™. Though the other team suffered a defeat, they took it in their stride and were good sports. Such behavior should be rewarded. So after the game you look through the player list in the post-game lobby, highlight each player you liked, and decide to leave positive feedback. The entire process takes two button presses to complete. What happens now?

Each player that receives your kudos gets a very small bump to their Reputation. But more importantly, Xbox Live matchmaking assigns them a higher priority , increasing the likelihood that you'll encounter them again online.And you don't have to add them to your Friends list, either – it’s all taken care of for you by the system.

Negative player reviews work the opposite way.The criticism you give, which is all anonymous, can fall under numerous categories such as communication, behavior, and skill. This gives you a degree of control when doling out a negative player review.

Complaints are a more serious form of feedback, and should only be used in extreme situations. If you come across a really rotten player who delights in violating the Xbox Live Terms of Use, flag that person's Gamer card and alert Xbox Live. Every registered complaint is looked at by a member of Xbox Live staff.This is not only a good tool for players looking to create a fun and healthy online experience, but also gives parents some power when reporting abusers.

Use It or Lose It

The Feedback system was created to empower gamers. Choose to use it or not, but it drastically improves your online experiences when you let Xbox Live know what you think about certain players.Leave feedback and increase the odds that you'll be paired up with someone of similar skill and character next time you play. While you won't get a free mint with each feedback form, you’ll have the satisfaction of knowing that you're in control of your online world.

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