Top Support Issues

Live

• Are you seeing some information that is not in your preferred language?
• You are unable to play a video that you downloaded from the Xbox LIVE Marketplace

Hardware

• NEW: Select Xbox 360 Arcade Consoles & Sega Superstars Tennis
• Description of the E74 error message warranty extension
• Your Xbox 360 console displays the error message E74
• Support Lifecycle Notification for the Original Xbox Video Game System
• Three of the lights on the Ring of Light on the front of your Xbox 360 console flash red
• When using your Xbox 360 console, the screen freezes
• While attempting to use your Xbox 360 console, you are unable to see an image on your TV or monitor

GAMES & MEDIA

• Gears of War 2: Microsoft Canada offers Gears of War 2 Limited Edition customers the chance to request an English Hard Cover Art book
• While attempting to load a disc in your Xbox 360 console, you receive the error message: "This disc is unreadable"
• When you try to purchase or to download Xbox LIVE Community Games, you receive the error message "No Content Available" or "This account is not permitted to download content with this rating"

Family Settings

• Set permissions that let all members of the household enjoy Xbox 360 in a user-appropriate environment

Other

• Get contact and warranty info.
• Connect your Xbox 360 system to your Windows PC!
• Search Xbox.com's forums and see what people have to say
• Be safe and comfortable with our Healthy Gaming Guide.

Search our online knowledge base for other detailed answers.

Search Xbox.com's forums to hear from our online community.