The Code of Conduct outlines the rules that you need to follow to ensure that Xbox Live® is fun for everyone.
What you can’t do:
Don't use Xbox Live to do anything illegal. Microsoft® isn't responsible for anything you say on the service or for anything that happens because of what you say; you alone are responsible.
Don't harass, abuse, or spam other players.
Don't scream, yell, threaten, or stalk other players.
Don't distribute, post, or discuss obscene or other unlawful materials like child pornography or illegal drugs.
Don't give out information that personally identifies you such as your real name, address, phone number, credit card number, etc. while you're playing. This includes voice chat and the names you create for your gamertag or nicknames. This information could be used by other players for illegal or harmful purposes. Also, don’t give out the personal information of other players.
Don't create a gamertag or nickname with any profanity, sexually explicit language, sexual innuendo, or racial, ethnic, or religious slurs in it.
Don't create a name that references controversial religious topics, notorious people, organizations, or sensitive current or historical events that may also be considered inappropriate.
Don't cheat in a game unless cheats have been deliberately enabled.
If you violate the Code of Conduct or the Terms of Use that you agreed to, action may be taken against your account. For example, if you create an inappropriate gamertag you may be required to change it. If you use an inappropriate nickname you may be temporarily locked out of your account. If we are notified that you are abusing the voice feature you may be voice banned. If we are notified that you have posted inappropriate content of any kind, it may be removed. Depending on the severity of the offense, you may even have your account terminated. Microsoft is not obligated to send you a warning before these actions occur. If you are banned while participating in a tournament or competition Microsoft assumes no liability in the loss of any potential prizes or recognition related to the tournament or competition. How can you avoid getting into trouble? That’s easy. Just follow the rules.
What you can do:
Use your Friends List to keep track of the people you like to play with.
Take a break or mute a player who makes you angry. If you act out it could be considered harassment.
Send negative feedback on problem players. Select them from the player list and choose the Feedback option. (You can also send positive feedback about the good guys.)
If you encounter an obnoxious player, you can mute them. Some games even allow the host to boot them from the session.
If you're a parent, you can use parental control settings to turn off your kids' ability to use the Voice Communicator and their ability to make online purchases.
Be sure to reread this document once in a while because Microsoft will update it periodically. Some games and events may also have additional guidelines that govern your use, so be sure to review them as well.