• Disc Replacement Program
• Disc Replacement Games
• Disc Replacement Terms & Conditions
• Disc Replacement Order Process

Xbox Disc Replacement Program

If, for any reason, you have a damaged Microsoft® Xbox 360™ disc and like to replace it, please review the information below:

THIS PROGRAM IS GOOD ONLY FOR XBOX 360 CONSOLE OWNERS IN COUNTRIES WHERE XBOX 360 IS SOLD AT AUTHORIZED RETAIL LOCATIONS.

This program only applies to games where Microsoft is the publisher, and is subject to availability. To check and see if your game is available for replacement, please review which Microsoft products currently fall under this program here. Link to Game List Page.

You will need to contact the Xbox customer support call centre on Toll free 1 800 555 741 to order your replacement disc. 

For additional terms and conditions on this policy, please review the Terms and Conditions.

Please allow two weeks for delivery from receipt of damaged disc.