• Xbox 360 Wireless Racing Wheel

Free Retrofit for Wireless Racing Wheel

Published August 23, 2007

As a precautionary measure, Microsoft Corporation is voluntarily providing its customers with a free retrofit to the Xbox 360 Wireless Racing Wheel. The Wheels were manufactured during 2006 - 2007. A component in the Wheel chassis may in rare cases overheat and release smoke when the AC-DC power supply is used to energise the Wheel.

Is it safe to use my Wireless Racing Wheel?

There have been no reported incidences of fire, personal injury or property damage due to the Wheel malfunction, and our evaluation indicates that these events will not occur. Despite no known or anticipated safety incidents, we are advising our customers about this because of our strong commitment to ensuring that our products perform to our design specifications.

However, we recommend you stop using the AC/DC power supply with your Xbox 360 Wireless Racing Wheel until you've obtained the retrofit. You may continue to operate the Wheel using battery power. While operating in battery mode, the force feedback feature will not be available. Once retrofitted, you may run the Wheel using AC power and reactivate this feature.

How do I know if I need the retrofit?

The retrofit of the Xbox 360 Wireless Racing Wheel is only required on product with SKU numbers 9Z1-00001, 9Z1-00002, 9Z1-00003, 9Z1-00004, 9Z1-00009, 9Z1-00011, 9Z1-00012, 9Z1-00013, 9Z1-00017, 9Z1-00018  and Wheel part numbers X809211-001, X809211-002, X809211-003, X809211-004, X809211-005.

The SKU number can be found on a label on the bottom side of the retail carton and the Wheel part numbers are found on a label on the bottom side of the dashboard assembly. Any SKU or Wheel not included in this list will not require the retrofit.

How does the retrofit work?

Owners of the Xbox 360 Wireless Racing Wheel should contact Xbox Support (www.xbox.com/en-AU/support/contact/) to register to receive the retrofit and protect against the potential hazard described above. Instructions will be provided with the retrofit. We are notifying and will be coordinating our response activities with the relevant regulatory agencies as required. This may impact delivery dates.

How do I get started?

If you have a Wireless Racing Wheel, contact Xbox Support (www.xbox.com/en-AU/support/contact/) to obtain your free retrofit. In the meantime, use your Wireless Racing in battery mode.

For further information and support, please contact 1800 555 741.