• Guide to Home Networking
  How to set up your own home network quickly and painlessly.
• Routers and Xbox Live
  Everything you need to know about routers on Xbox Live.
• Diagnosing Xbox Live Connections
  Use the Xbox Dashboard to solveICMP, MTU, and NAT issues.
• Lose the Lag
  We've got a few pointers to help you avoid laggy games and host lag-free ones

Xbox Live - Troubleshooting and FAQs

Got a question about Xbox Live? Having trouble getting set up? Not sure what to do next? Well, Xbox Support is here to save the day. Everything and anything you every wanted or needed to know about Xbox Live is here.

First stop, check out these out:

Connection FAQs
Error Messages

Top FAQs

• Players are swearingor behave obnoxiously when I am in a game.
  
  
  What should I do?
  
  
• When playing Midtown Madness 3, I get the error message: "The Xbox Live Service is busy".
  
  
  What should I do?
  
  
• I want to enable or disable the downloading of premium content?
  
  
  How do I do it?
  
  
• I cannot get Xbox Live to work with Telstra's Bigpond Internet service.
  
  
  What should I do?
  
  
• My Xbox Communicator headset and microphone are not functioning correctly.
  
  
  What should I do?
  
  
• Some games do not state that they are Xbox Live enabled, even though they are.
  
  
  Why is this?
  
  
• I heard that dial up, ISDN or narrow band connection not work with Xbox Live?
  
  
  Is this true?
  
  
• My stats were reset on game's leaderboard.
  
  
  What caused this?
  
  
• My Xbox Live account was deleted.
  
  
  How do I use the Account Recovery feature?
  
  
• I heard that I need a Credit Card to signup.
  
  
  Is this true?
  
  
• Does Xbox Live only work across Xbox Compatible plans?
  
  
  What can I use?
  
  
• I want to get Broadband Internet acess.
  
  
  Do I need a PC?
  
  
• How about Satellite Broadband?
  
  
  Can I use it?
  
  
• I have an existing wireless network.
  
  
  Can i use it to connect to Xbox Live?
  
  
• I receive the "Xbox Live Not Found" error message.
  
  
  What should I do?
  
  
• I want to use my cheque/debit cards to sign up for Xbox Live.
  
  
  Do they work?
  
  
• I get the "Important billing message in the dash?" error message?
  
  
  Why and What should I do?
  
  
• I want to take my Xbox Live account with me to a mates place.
  
  
  How do I save it to my memory unit?
  
  
• My system stops responding when I access my Friends list.
  
  
  How do I fix it?