Xbox Games Support

This is a list of the main questions relating to Xbox Live games.

If you cannot find the answer to your question please contact Xbox Support.

Questions

• Xbox Live enabled games
  
  
  What games are Xbox Live-enabled?
  
  
  
• Ghost Recon
  
  
  Island Thunder Ruins map is not available after download
  
  There seems to be problem connecting to session or poor game performance.
  
  The communicator headset doesn't seem to be working.
  
  
  
• Rainbow Six 3
  
  
  Scharins map upgrade from V1 to V2
  
  
  
• Unreal Championship
  
  
  I can't find a match when OptiMatch is selected in the lobby.
  
  
  
• NFL Fever 2003
  
  
  How do I create customized teams for on Xbox Live?
  
  
  
  
• NHL 2K3
  
  
  How do I avoid divergence and sync errors?
  
  
  
• Auto Updates
  
  
  What are Auto-Updates?
  
  
  
• How to change the split screen mode when playing Halo 2
  
  
  
• Why does System Link not work with Brute Force?
  
  
  
• When playing Midtown Madness 3, I get the error message: "The Xbox Live Service is busy." What should I do?
  
  
  
• My game consistently stops responding at the same point. What should I do?
  
  
  
• My TV has rolling pictures when PAL 60 is enabled. What can I do?
  
  
  
• Why does system link not work with PAL 60 enabled?
  
  
  
• I get the error message: “There is a problem with the disc you are using. It may be dirty or damaged." What can I do?
  
  
  
• I get the error message: “Your Xbox can't recognize this disc. Make sure it's an Xbox game, DVD movie, or audio CD. Also check to see if the disc is dirty or damaged. Remove the disc to continue.” What can I do?
  
  
  
• Can I make custom soundtracks on Xbox? Which games support soundtracks?