Select Your Support Category

Hardware Support

• Manage your Console Repairs
• How to set up and use the Xbox 360 Wireless Networking "N" Adapter
• Description of the E74 error message warranty extension
• Three of the lights on the Ring of Light on the front of your Xbox 360 console flash red
• One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red, and you do not receive an error code
• While attempting to load a disc in your Xbox 360 console, you receive the error message: "This disc is unreadable"
• When using your Xbox 360 console, the screen freezes
• Xbox 360 Wireless Controller

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Xbox LIVE Support

• Notification about Forza Motorsport 3:

  We sincerely apologize to everyone who purchased the “Forza Motorsport 3” Limited Collector’s Edition (LCE) and did not receive the LCE theme. An in-game message has been sent to the “Forza Motorsport 3” inboxes of everyone who purchased the LCE, so if you're a LCE owner and have yet to receive your theme, please boot up the game and press the Left Trigger from the Main Menu to check your Message Center inbox for instructions on how to download the content.

  
  

• How to protect yourself online
• Game: Halo Wars Leaderboards Reset
• Game: Virtua Tennis 2009 announcement from SEGA
• Connect to Xbox Live
• While you attempt to perform the network test on the Test Xbox Live Connection screen, IP address status displays "Failed"
• While attempting to perform the network test on the Test Xbox LIVE Connection screen, DNS status displays "Failed"
• How to remove an unused payment option from your Xbox LIVE Account
• Xbox 360 LIVE Top Solutions and How To
• Expired WLID FAQ
• Xbox LIVE Refund Policy
  

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Support Programs

• Online Registration & Console Servicing
• Get Updates for Your Xbox 360 Console
• Transferring Content Licenses to a New Console
• Elite Data Migration Kit
• Disc Replacement Program
• List of original Xbox games playable on Xbox 360
  

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Original Xbox Support

• Support Lifecycle Notification for the Original Xbox Video Game System
• Others

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